The minute you find yourself saying, “It’s not personal, it’s business” is the minute you should stop being in business.
Everything about business is personal. I believe that personal relationships come first and foremost and that as long as you’re kind and you give as much as you receive, you will be successful. Whether this is to your employees, customers, the guy delivering your mail, whoever. You just absolutely must be kind. Do I want Prohibition and Pearls to be lucrative, of course! But I won’t do it at the expense of anyone else. I believe that you CAN get to the top by being a good person and I intend to prove it.